Privacy Policy

We collect information you provide directly to us, information collected automatically, and information from third-party services.

Information You Provide

• Account Information: When you create an account, we collect your name, email address, and profile information through our authentication provider, Clerk.
• Content: Photos, videos, and other files you upload to galleries, along with gallery names, descriptions, and settings.
• Payment Information: If you subscribe to a paid plan, payment processing is handled by our payment provider. We do not store your full credit card details.
• Communications: When you contact us for support, we collect the information you provide in your messages.

Information Collected Automatically

• Usage Data: We collect information about how you interact with our Service, including pages visited, features used, and actions taken.
• Device Information: Browser type, operating system, device type, and screen resolution.
• Log Data: IP address, access times, and referring URLs.

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process transactions and send related information
• Send technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions and abuse
• Personalize and improve your experience
• Comply with legal obligations

We work with trusted third-party service providers to operate our Service. These providers have access to your information only to perform specific tasks on our behalf and are obligated to protect it.

Service Providers

• Clerk: Authentication and user management. Clerk processes your login credentials and profile information.
• Convex: Database and backend infrastructure. Your galleries, files, and settings are stored securely on Convex.
• PostHog: Product analytics. We use PostHog to understand how users interact with our Service to improve the experience. PostHog may collect anonymized usage data.
• Cloud Storage Providers: Your photos and videos are stored on secure cloud infrastructure in the United States.

We Do Not Sell Your Data

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Legal Requirements

We may disclose your information if required by law, such as in response to a subpoena, court order, or other legal process, or to protect our rights, privacy, safety, or property.

We use cookies and similar technologies to provide and improve our Service.

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences and understand how you use them.

How We Use Cookies

• Essential Cookies: Required for the Service to function. These include authentication cookies to keep you logged in and session cookies for app functionality.
• Analytics Cookies: Help us understand how visitors interact with our Service. We use PostHog for analytics, which may set cookies to track usage patterns anonymously.

Managing Cookies

Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies or delete them. However, disabling essential cookies may affect your ability to use certain features of the Service.

Do Not Track

Some browsers have a "Do Not Track" feature. We currently do not respond to Do Not Track signals, but we limit tracking to essential analytics as described above.

Data Location

All data is stored and processed in the United States. By using our Service, you consent to the transfer and processing of your data in the United States.

Security Measures

We implement appropriate technical and organizational measures to protect your personal data, including:

• Encryption of data in transit using TLS/SSL
• Secure authentication through Clerk
• Regular security assessments
• Access controls limiting who can access your data

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

We retain your personal data for as long as your account is active or as needed to provide you with our Service. When you delete your account:

• Your account information is deleted within 30 days
• Your uploaded content (photos and videos) is permanently deleted
• Backup copies may persist for up to 90 days before deletion

We may retain certain information as required by law or for legitimate business purposes, such as fraud prevention.

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate personal data
• Deletion: Request deletion of your personal data
• Portability: Request a copy of your data in a portable format
• Objection: Object to certain processing of your personal data
• Restriction: Request restriction of processing in certain circumstances

To exercise any of these rights, please contact us at support@pixelshare.app.

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR).

Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Contract: Processing necessary to provide our Service to you
• Legitimate Interests: Processing for our legitimate business interests, such as improving our Service and preventing fraud
• Consent: Where you have given consent for specific processing activities
• Legal Obligation: Processing necessary to comply with legal requirements

International Transfers

Your data is transferred to and stored in the United States. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses approved by the European Commission.

Right to Lodge a Complaint

You have the right to lodge a complaint with your local data protection authority if you believe we have violated your privacy rights.

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with additional rights regarding your personal information.

Your CCPA Rights

• Right to Know: You can request information about the categories and specific pieces of personal information we have collected about you.
• Right to Delete: You can request deletion of your personal information, subject to certain exceptions.
• Right to Opt-Out: You have the right to opt-out of the sale of your personal information. Note: We do not sell personal information.
• Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.

Categories of Information Collected

In the past 12 months, we have collected the following categories of personal information:

• Identifiers (name, email address, IP address)
• Internet or network activity (browsing history, interactions with our Service)
• Commercial information (purchase history, subscription status)
• Audio, visual, or similar information (photos and videos you upload)

How to Exercise Your Rights

To exercise your CCPA rights, please contact us at support@pixelshare.app. We will verify your identity before processing your request.

Our Service is not directed to children under 13 years of age (or 16 in certain jurisdictions). We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at support@pixelshare.app, and we will delete such information.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top.

We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the Service after any modifications indicates your acceptance of the updated Privacy Policy.

If you have any questions about this Privacy Policy or our data practices, please contact us:

We aim to respond to all inquiries within 30 days.